Frequently Asked Questions

FAQ

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TYPE OF PLACE
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FEATURES & AMENITIES
Best Rates Guaranteed when Booking Direct

General

What types of vacation rentals do you offer?

Wydaho Property Management operates in Teton Valley, Idaho, which includes the cities of Driggs, Victor, and Tetonia. We offer a number of complete private homes as well as condominiums, townhomes, and studios. All of the properties we represent have passed our high standards for quality and location.

You can search all of our rentals here.

What amenities are available at the property?
Each property managed by Wydaho Property Management has a unique set of amenities — we recommend that you check individual unit pages to see what amenities are available at each property. But, if you need more information, please contact us, and we can let you know if a particular amenity is present or if we can accommodate supplying it for your stay.
What is provided at the rental?
Each rental is stocked with fresh linens on each bed, a body towel and washcloth for each potential guest, hand towels in each bathroom, and kitchen towels. We also provide shampoo, shower gel, and conditioner, as well as toilet paper, paper towels, dishwasher and laundry pods (if applicable), and trash bags. Guests must bring their own personal grooming items, grocery items, and any other items that are important for you to have during your stay.
How do I contact someone if I have any questions or concerns?

For non-emergency questions or requests, please reach out through the platform on which you booked. For more urgent matters, you can call or text our office line at 208-999-3387. If your call is missed, please leave a message and a member of the Wydaho team will get in touch with you as soon as possible.

Contact Us


Post-Booking

When will I receive my check-in instructions?

You will receive your detailed access instructions 4 days prior to arrival. If you’ve booked less than 4 days out from your arrival, you will typically receive the instructions within an hour of booking. In either case, this will come either through the booking platform or via email.

These instructions will include your access pincode to the smart lock or lockbox, directions to the property, a digital guidebook, local recommendations, and more.

Can I check-in early?

During the high seasons (summer and winter), it is rare for units to be ready early. However, we do our best to accommodate requests for early check-ins.

While we are unable to make any guarantees, we will put in requests with our housekeeping team and alert you if the property is ready ahead of our usual 3pm check-in time.

Can I check-out late?

As our staff needs adequate time to thoroughly clean and prepare the property, we often cannot accommodate checkouts later than our stated 10am checkout time.

However, if you contact us no later than 6pm the night prior to checkout, we will put in the request to our housekeeping staff and let you know if we can accommodate a late checkout.

If we arrive early, where can we store our belongings?

Please contact us and we can sometimes make arrangements to store your belongings at our office in Driggs until your unit is ready for check-in.

Can I have items shipped directly to the unit?

We do not allow people to send items directly to the rental prior to arrival.

If you need to send items prior to arrival, we ask that you send them directly to our offices — we are happy to receive, store, and deliver packages at a cost of $10/package.

Larger items, such as luggage or gear, will be charged at $30/package.

Please address all packages to the following name and address:

NAME ON RESERVATION
℅ Wydaho Property Management
465 S. Main Street
Driggs, ID 83422


Things To Note

Access to Yellowstone National Park?

Access to Yellowstone National Park varies from year to year, depending on seasonal conditions. Typically, the West Entrance, the entrance closest to Teton Valley, is open from early-May to late-October.

In the winter, the only way you can access Yellowstone is by booking a professional snowmobile or snowcoach tour.

As conditions are subject to change, we strongly recommend checking the National Parks Service website for up-to-date information before planning your visit to Yellowstone.

Access to Grand Teton National Park?

While Grand Teton National Park is open year-round, there are significant limitations during the winter season. From early November to late April, some roads, all campgrounds, and most visitor facilities are closed or have reduced hours.

As the weather can have an impact on these closures, we strongly recommend checking the National Parks Service website for up-to-date information before visiting the park.

Is air conditioning available?

Please note that the majority of our units do not have air conditioning — A/C is a rare amenity in our area as the summer season is so short and the temperature drops significantly at night. 

Many people in the area employ “mountain air conditioning” to help keep their homes cool — here is how it is done:

  • Keep your windows and blinds closed during the day.
  • 4pm is usually the hottest part of the day so don’t be alarmed if things are warm upon arrival.
  • The evenings in Teton Valley are usually cool and comfortable — temperatures often reach down into the 50s during summertime — so this is a good time to open the windows and let the cooler air in.
  • In the morning, close the windows and draw the blinds to keep the cooler air in and the hot sun out.

If air conditioning is a must, please filter our properties using the “air conditioning” option and/or review the amenities section of the listing to ensure air conditioning is available.


Policies

What is your cancellation policy?

When booking directly through our site, we have the following cancellation policy:

“Guests may cancel for free until 5 days before check-in. After that, guests may cancel before check-in and get a 50% refund, minus the first night and service fee.”

Please note your reservation is not confirmed until you have paid for your reservation.

Our cancellation policy varies by platform, so please review the details of your reservation if booking through another website.

What is your pet policy?

Due to different rules and regulations governing different neighborhoods and properties, our pet policy varies depending on the unit. Please refer to the information on each individual listing to ensure that you book a pet-friendly home if you plan to bring a pet along.

Exceptions to the pet rules can only be made for certified service animals who have been trained to perform specific tasks to assist people with disabilities. Emotional support animals do not qualify for this exception.

Do you require a deposit?

Yes, we do require full payment upfront to make a reservation. If you book directly through Wydaho, however, you enjoy the most flexible cancellation policy.


Owners

Why do I need a property manager?

Whether you are looking for a getaway exclusively for you or your family or are interested in an investment that produces an income stream, homes need care and attention. Working with a trusted local company like Wydaho Property Management to watch over your property will give you peace of mind that everything will be cared for, maintained, and ready for you or guests when they come to Teton Valley. 

In some cases, a property manager is legally necessary as the cities of Driggs and Victor require that a local representative be available in case of emergency.

What services does Wydaho provide?

Wydaho provides a wide-range of services, including vacation rental management and caretaking.

We also contract with local providers to arrange services such as landscaping, snowplowing, hot tub maintenance, and more.

What are Wydaho’s fees?

For vacation rental management, Wydaho collects 20% of rent received — the lowest rate in Teton Valley.

For caretaking services, we offer a tiered plan so that you can select the service best suited to your needs.

For home cleaning, we calculate the cost based on the time it takes to clean the home.

Are you locally owned?

Yes, Wydaho Property Management is owned by Alta residents Jim and Mary Sheehan. It is operated by their daughter, Emma Tomer, and her husband, Will, who live in Driggs. This means we are located a short distance from every property we work with, and we are well-connected to a variety of other local service providers.

More about us.

How do I get in contact with someone about renting or caretaking?

You may fill out the contact form on our website and we will get back to you as soon as possible.

Alternatively, you may call or text our office line at 208-999-3387. Our usual office hours for owner relations is Monday thru Friday, 8am-4pm.

Contact Us

See What Our Guests Are Saying!

Big but cozy Teton Valley home.

Laurence G. (review from Vrbo)
5star rating
February 27, 2022
Wonderful stay. Spacious and snuggly, with plenty of games and puzzles for the kids. Will definitely return.

Teton Visit

Sharon B. (review from Vrbo)
5star rating
October 18, 2022
This property was clean, comfortable, and well-supplied. We traveled most days sightseeing and found its location convenient for scenic drives. We would use this location again. My only thought when booking was that it would have been more seclude...

Great stay on our ski trip

Stefan P. (review from Vrbo)
5star rating
January 20, 2023
Stayed at the cottage for couple of nights while skiing nearby at Grand Targhee. Place was nicely set up and immaculately clean (we LOVED the individual thermostats). We got about 6” of fresh snow on our first night there and was happy to wake up ...

Everything was perfect. Great communication, clean condo, and Will and…

A Verified Traveler (review from Vrbo)
5star rating
May 31, 2021
Everything was perfect. Great communication, clean condo, and Will and staff were incredibly efficient and thoughtful.

This is a 5 Star location not too far from…

Rodrick (review from Airbnb)
5star rating
June 27, 2021
This is a 5 Star location not too far from Jackson nestled in Victor, ID. This home is new with all the trimmings from home grown coffee beans to a complimentary can of bear spray. Jim has every amenity needed for your stay. By far my best Air B&B...

Good stay! Cozy place would recommend!

Abhiyan (review from Airbnb)
5star rating
September 30, 2023
Good stay! Cozy place would recommend!

Great for entertaining

Daniel K. (review from Vrbo)
5star rating
October 27, 2022
The open kitchen and living room floor plan made it fantastic for cooking and watching the playoffs. The kitchen is wholly stocked with everything you need to play chef. Great clean place, I’ll definitely be back.

Great place to stay

Robb H. (review from Vrbo)
5star rating
September 26, 2022
This property was great and exceeded our expectations. We are a family of 6, the place was very comfortable and spacious. The property is clean, well decorated, and great all around. We loved our stay.

Great Stay

Dennis W. (review from Vrbo)
5star rating
January 4, 2023
The home was perfect. Great location—very convenient. The layout worked really well for a large family.

Just as awesome as it looked! Exceptional in every way

Sean (review from Airbnb)
5star rating
April 6, 2021
Just as awesome as it looked! Exceptional in every way

Our stay was MAGICAL! Our grandkids loved the game room…

Ronald (review from Airbnb)
5star rating
August 30, 2023
Our stay was MAGICAL! Our grandkids loved the game room and the two lower bedrooms (Star Wars and Frozen themed). The kitchen was well supplied with everything you could imagine and the outdoor living area was so inviting (fire pit, gazebo with a...

Great place just outside of Grand Teton National Park. Fun…

Andrew (review from Airbnb)
5star rating
August 19, 2022
Great place just outside of Grand Teton National Park. Fun drive over the mountain range to and from Jackson. The place was just as advertised with lots of room.

See What Our Guests Are Saying!

Great place with excellent location in the town, you can…

Val (review from Airbnb)
5star rating
August 5, 2022
Great place with excellent location in the town, you can walk to everything. I read that some people were hot in the night. I like to sleep in a very cold room and I was never hot. I followed their instructions to open the windows at night and clo...

A wonderful stay at this darling townhome! Clean, close to…

Laura Petrie (review from Airbnb)
5star rating
February 12, 2022
A wonderful stay at this darling townhome! Clean, close to Targhee, with plenty of space to unwind and relax after a day on the slopes!

Great rental for a big crew!

Bronwyn (review from Airbnb)
5star rating
July 24, 2023
Great rental for a big crew!

The house is a perfect family retreat that allows a…

Melanie (review from Airbnb)
5star rating
June 20, 2022
The house is a perfect family retreat that allows a family to spread out and enjoy! the deck, large kitchen and game room provided a wonderful setting for family memories. The location is an easy walk to town and the yard allowed the kids to have ...

Loved the cabin

rebecca c. (review from Vrbo)
5star rating
August 16, 2022
Loved the cabin! Was as described online. Very clean and very well stocked

Great location and the views were amazing!

Stephanie T. (review from Vrbo)
5star rating
July 6, 2023
The house is amazing, fully stocked and a close distance to restaurants and the grocery store. Having air conditioning in the summer was a huge bonus as well! We will definitely be back!

Jim’s place was excellent! Before we even arrived he provided…

Chad (review from Airbnb)
5star rating
July 10, 2020
Jim’s place was excellent! Before we even arrived he provided great info and tips of the surrounding area. When we first got there everything was very clean and he had added several extra touches to make sure everything was perfect. Hot tub was al...

This space was designed for large groups. The location is…

Marci (review from Airbnb)
5star rating
August 28, 2023
This space was designed for large groups. The location is convenient and communication is out standing. Master bedroom was spacious and had its own patio door. My favorite thing is that the mattress pad was clean! You can't imagine how many ti...

Highly recommend! Great spot, great coffee, wonderful beds! Hard to…

Linda (review from Airbnb)
5star rating
September 28, 2020
Highly recommend! Great spot, great coffee, wonderful beds! Hard to beat!

Great place to stay with friends and family

Haowei (review from Airbnb)
5star rating
August 14, 2021
Great place to stay with friends and family

Everything was great, have a lot of everything, I mean…

Boyi (review from Airbnb)
5star rating
August 19, 2023
Everything was great, have a lot of everything, I mean everything pretty much that you need but you forgot to bring, Jim was really responsible, when I need to contact with him, he will text me back as soon as possible. Only thing was not very per...

Great house, lots of bedrooms. Beautiful home, would stay again…

Julie (review from Airbnb)
4star rating
October 6, 2021
Great house, lots of bedrooms. Beautiful home, would stay again if ever in the area.

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